An Intuitive Help Center Section
In the Web Control Panel you will find a comprehensive Help Center section offering heaps of instructional articles and regularly asked questions. They are contributed by our support team of proficient technicians. Just type in your question and our intelligent software will provide you with the most appropriate answer.
For users who prefer to learn how to take care of a common problem by watching an educational video clip, we have added a compilation of video tutorials to our Web Control Panel. All the tutorial video clips are brief and simple to understand. They offer visual presentations of various website management procedures.
A One–Hour Support Ticket Response Time Guarantee
With all our semi–dedicated servers, we offer a 24–7–365 customer support service with a sixty–minute ticket response guarantee. Our team of experienced technicians will be online for you to answer all the questions that you may have. During off–peak hours, a response will be offered within just twenty minutes.