Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying great quality support promptly is our high priority, so that we backup each shared website hosting plans plan with a 1–hour ticket response guarantee. The moment you fill in a ticket or send us an email, our user tech support crew will try their best to supply the most satisfactory solution to your problem and to offer advice quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time required. Our crew of professionals will undoubtedly be on–line for you 24x7x365 to respond to all your enquiries and to address any trouble you will likely have. You can submit a technical support ticket from your Web Control Panel or send us an e–mail message any time. In addition, on business days, you are able to call us or make use of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • BluJag Hosting’s Control Panel boasts a wide–ranging knowledge base that is built–into all parts. In each section, you’ll find a Help button which will load for you a list of step–by–step tutorials on how to take advantage of a specific element or execute a specific action. In addition, we have prepared short training movies that allows you to get a better idea of the Control Panel’s interface.