Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Solution Guarantee

  • Our client assistance Department is present 24/7/365 to take care of every one of your assistance inquiries. Every single ticket you post to us shall be replied to within up to one hour. If your situation calls for help from one of our administrators, we will address the ticket to the person on shift and will notify you that the problem is under control.

  • Top quality support service
  • Expert Client Help And Support Service

  • We give you 7 days a week customer help and support through a turbo–fast ticket solution built into your Control Panel. You may contact us anytime about any of the software applications that come pre–configured on your virtual server, such as the chosen Linux OS, the server admin panel and our in–house created Web Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • Each part of the Web Control Panel that is offered at no cost with your VPS offers an included article base. You’ll see an array of in–depth how to articles and a collection of step by step video courses that illustrate all the necessary website management tasks. You can use them by simply clicking the Help or Video control keys in the upper right part of each Control Panel section.